Support

We provide a network of support services to make sure you're happy, healthy and secure, so you can get on with doing what you do best.

Library staff
On

Practical help

We provide a range of support services to look after your health and wellbeing, enhance your opportunities for success and help you make the most of your time at university.

General enquiries

Our Student Services Information Desk (SSiD) is a one-stop-shop run by dedicated professionals, trained to deal with your general enquiries and concerns.

Financial support

Our Fees and Funding team provide help with applying for scholarships and financial support.

Independent advice

The , run by our Students’ Union, specialises in confidential advice on money and housing as well academic matters.


Welfare and wellbeing

We offer a range of services to aid your health and wellbeing.

Student wellbeing

If you’re feeling down, overwhelmed or struggling to adjust to student life, our Student Wellbeing Service can offer tailored one-to-one support to help you manage and make sense of what you’re experiencing. You can meet one-to-one with a Wellbeing Advisor in your faculty in person or online through Google Meet or sign up for our events, groups, seminars, and training sessions to help you improve your wellbeing.

Welfare and guidance

If you’re experiencing personal difficulties (including bullying, harassment and sexual violence) impacting your University experience and ability to study, our Student Welfare team can help. We can listen supportively, provide practical advice and guidance, and signpost you to other relevant support services.

How we tackle all forms of discrimination and harassment


Mental and physical health 

Support and counselling

We offer dedicated mental health support, counselling and psychological therapies. You can register for a triage appointment with our Student Mental Health, Counselling and Therapies Service team.

Our team will help you navigate your support options and agree on a tailored plan of psychological support. This includes assessing your suitability for counselling with our University Counselling Service.

If you have any concerns in relation to a student’s mental health or wellbeing,  is available Monday to Friday, 9am to 5pm.

Our mental health strategy

We want our students and staff from all backgrounds, demographics and cultures to thrive and realise their potential. That's why we’re committed to building a diverse community and an inclusive, supportive and collaborative environment.

We're using the to help us adopt an approach to mental health and wellbeing that’s for everyone - including support for those with pre-existing or emerging mental health conditions.

University Counselling Service

Our University Counselling Service provides confidential support, including specialist workshops, group sessions, self-help resources and individual counselling sessions following a referral from our Student Mental Health, Counselling and Therapies Service team.

University Health Service

We're one of the few universities which has a dedicated health service just for students. All students and their dependants can register with our University Health Service for NHS care.


Disability and dyslexia support

If you have a long-term condition or impairment that could affect your ability to study, we can provide specialist support throughout your time at university through our Disability and Dyslexia Support Service.

Student

I was scared that moving to university would mean my disability - an anxiety disorder - would go unnoticed and unsupported. However, the services at the University make me feel as though I am more than a number. They treat me as an individual.

Georgia Speechley
BSc in Psychology

International student support

We support international students with visa and immigration information and also organise a range of social activities to help students get to know the city of ¥ and each other. 

Our Global Campus programme includes online events and activities to help you settle into life in ¥ and make new friends.


Religion and belief

Our chaplains and religious advisers offer care and support to people of all faiths and none. We work with communities and we offer opportunities for worship, prayer and spiritual exploration. 


Academic and study support

Personal tutors

As a registered student, you’ll be assigned a member of staff in your academic department who can provide academic and personal support.

Academic skills support

Our 301: Academic Skills Centre offers a range of services and activities to support your academic and study skills development.

Peer mentoring

As a first-year student, you’ll be offered a peer mentor to help you with your transition into university life.

Library 

Our University Library provides a range of services and support, including access to extensive information resources, a wide range of flexible learning environments, and the support you need to achieve your learning goals, enhance your research or develop new skills.

Computers, software and IT support

Our study spaces, computers and IT support are all there to offer you the best possible learning experience.

IT services and support

A world-class learning environment

With flexible services and outstanding facilities, you’ll have the freedom to do things your own way.


Accommodation

If you’re in University accommodation, you’ll be visited regularly by Residence Mentors who can provide support and guidance.


Inclusion and success

We’re proud to be an inclusive, tolerant and diverse community. To ensure all our students have the opportunities to succeed, we offer additional support to underrepresented groups during their student journey and we have a dedicated Equality, Diversity and Inclusion team. 

We have a number of programmes for students, including our race equality programme for all new students, and dedicated groups that work to improve your experience.

Inclusion at ¥


Childcare

The Students' Union runs a for children aged six months to five years old. It's Ofsted registered (300762) and offers quality teaching and learning experiences for your child. Fees are subsidised according to family income. There’s also play schemes during the school holidays for children aged 4 to 12 years.

Four students laughing while sat at a bench, outside the Students' Union

International Merit Scholarships

We offer a generous package of financial support for international students including 75 undergraduate scholarships worth £10,000 towards the annual tuition fee and 125 postgraduate taught scholarships worth £5,000 towards the tuition fee. Applications are now open for existing offer holders.